automation
What is Bot?
An automated software program that performs repetitive tasks, often simulating human interactions such as answering questions or filling out forms.
In plain English
In a business context, bots range from simple chatbots that answer customer questions on your website, to sophisticated RPA bots that click through software interfaces just like a human would. Chatbots can handle customer inquiries 24/7 without staff. RPA bots can log into your accounting software, pull data, and paste it into a spreadsheet — automating tasks that have no API integration. Bots are one of the fastest ways to reclaim hours from repetitive, rules-based work.