automation
What is RPA (Robotic Process Automation)?
Technology that uses software robots to mimic human actions in a computer interface, automating tasks that normally require a person to click, type, and navigate.
In plain English
RPA is especially valuable for automating work in legacy systems that have no API. An RPA bot can open a browser, log into a government portal, copy data, paste it into your internal system, and close the browser — all without human involvement. For SMBs dealing with older software or manual data-entry workflows, RPA can eliminate hours of tedious work each week. Popular RPA tools include UiPath, Automation Anywhere, and Microsoft Power Automate.